Impact of Organizational Factors on Bankers’ Health, Turnover Intentions and Performance: An Evidence from The Private Sector Banks of Peshawar (KP)

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Dr. Syed Gohar Abbas
Wasal Khan
Kamal Badar


Financial institutes are considered the main key players in the overall economy of the country and in recent years, Pakistan has observed a high growth rate in banking in terms of numbers of banks, products they have offered and quality services because of strict regulations by the controlling authorities e.g. State Bank of Pakistan, Securities & Exchange Commission of Pakistan etc. This study aims to shed light on the impact of organizational factors e.g.  Workplace Conflict, Boss Support, Work Over Load, Work-life Imbalance, and Role Conflict on banker’s health issues, Depression, Emotional Exhaustion, Turnover Intentions and Performance. A sample of 100 bankers from two different private sector banks of Peshawar (Pakistan) completed a structured questionnaire. We divided our model in two phases to test it accordingly using SPSS.  In phase 1, the results show that work-life imbalance and work overload have highly significant positive impact on most of the dependent variables. In phase two, Depression and Emotional Exhaustion with a significant impact on Turnover Intentions and Organizational Commitment. Based on the results, some recommendations have been suggested for the bankers to reduce the negative impact of work over load and work-life imbalance on their health, augment the performance and reduce the turnover intentions.

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Abbas, D. S. G., Wasal Khan, & Badar, K. (2022). Impact of Organizational Factors on Bankers’ Health, Turnover Intentions and Performance: An Evidence from The Private Sector Banks of Peshawar (KP). Pakistan Journal of Multidisciplinary Research, 2(2), 309-327. Retrieved from


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